Company Information

About Us

Luce Jewelry is a family owned and ran business that dedicated to offering fine, luxury authentic jewelry and watches online at unbelievably low prices.

Luce Jewelry has been in business and operating since 2012. Since then, Luce Jewelry has been importing the world's leading jewelry brands directly from Europe to Japan. The greatest advantage we have gained from our import business is that we are now able to set prices that our customers are happy with. By ordering products in large quantities through wholesale contracts, we are able to offer significant discounts, which we pass on to our customers.

We have been selling our products not only in domestic stores but also in overseas online malls such as Amazon, E-bay, and BUYMA, delivering our valuable products to many customers around the world.

We will continue to provide valuable products and services that allow our customers to enjoy their jewelry life through our abundant expertise and heartfelt services.

Our selective specialization in European jewelry and watches allows us to offer more competitive prices. In order for our customers to enjoy the benefits of shopping at our stores, we set our margins modestly, rather than charging high prices. Our jewelry and watches are of the highest quality, brand new, and most importantly, you can rest assured that they are 100% authentic. Luce Jewelry only sells products that we ourselves would enjoy owning.

If you have any questions about who we are or what we do, please do not hesitate to contact us. We would be very happy to help you.

Highly satisfying and reliable service to our customers.

Since our establishment, we have always put our customers first as a specialty watch and jewelry store.
If you have any questions about the proper size, coordination with your jewelry, or aftersales service, please feel free to contact us at any time. You will also be able to order all new items from the listed brands.
We can help you find the jewelry you have been wanting to order as well as any discontinued items you have been wanting. Please feel free to inquire with our staff.

World branded jewelry at a lower price! We'll give you a price that will satisfy you.

We are a parallel import store that purchases luxury brand jewelry from overseas. By taking advantage of bulk purchasing and selling online, we are able to offer brand-name products at low prices, which are essentially fixed prices.
All of our products are 100% new and authentic, purchased from authorized European distributor.
We do not deal in used products or products that we are not sure are authentic. Please enjoy shopping with us with peace of mind.

Authenticity & Service Guarantee

We make continuous efforts to provide both excellent service and the lowest prices online.
We value our customers and strive to provide the highest quality of customer service possible at every opportunity.

All jewelry and watches sold by Luce Jewelry retain their original manufacturer's serial numbers, and everything sold by Luce Jewelry is guaranteed as original and 100% authentic.

Every item you order from Luce Jewelry comes with a quality certificate issued by the jewelry and watch manufacturer.
This certificate guarantees the authenticity of the jewelry and watches you purchase.

The photos on our website are stock photos and are not of the actual products being shipped.
The actual items shipped from Italy may differ slightly from the photos shown on the website. All sizes listed on the website are approximate.

We are not, nor are we affiliated with authorized dealers of any of the jewelry and timepiece manufacturers advertised.

PayPal

We use PayPal as our payment method. PayPal is a convenient and secure payment service used by more than 300 million users worldwide and deployed in more than 24 million businesses.

PayPal makes it easy for you to pay and receive payments by credit card or bank account. If you register with PayPal in advance, you can easily pay by simply logging into PayPal by entering only their ID and password when paying the fee.

■ How PayPal works
Customers (buyers) opens a PayPal account, registers a credit card or bank account, and pays with an ID and password.

PayPal acts as an intermediary between buyers and sellers, so customers (buyers), can make payments safely without giving out their card or bank account information, and Luce Jewelry (seller), don't have to manage payment information.

■ Advantages of using PayPal
PayPal acts as an intermediary between buyers and sellers, so customers (buyers) can make secure payments without giving out card or bank account information, and Luce Jewelry (seller) do not have to manage payment information.

■ PayPal buyer protection system
It is a system that protects the amount of money you spend if you meet the conditions specified by the PayPal when you have a problem with your online shopping.
If a PayPal buyer submits a payment cancellation, claim, or charge back due to an unauthorized transaction or non-receipt of goods, PayPal will compensate the buyer for the full amount of the transaction.

Credit Card

Our credit card payment is through Shopify payment.

All credit cards marked with VISA / MasterCard / AMERICAN EXPRESS / JCB are accepted.

If you close the payment screen in the middle of the process, or if you are unable to complete the process successfully, please contact us at info@luce-jewel.com.

Shop Pay can make your next purchase and payment smoother. If you register your email address and cell phone number, your shipping address and credit card information will be saved and can be easily managed.

To ensure our customers' highest protection, all credit card addresses will be verified by their issuing banks, and packages will only be shipped to such addresses. If an original authorization does not match the information which the credit card company has, we will have to re-authorize the credit card. Please provide us with the correct information at the time the order is placed. You will be contacted if the information does not match, and you will need to confirm your limit is high enough for another authorization. We do not ship to APO, FPO, DPO, or P.O. Boxes.

Mobile payment (smartphone payment service)

Our store offers fast payment services such as Apple Pay and Google Pay.

If you have an iPhone or Mac and have registered Apple Pay in your Apple account, you can use this service. For more details, please visit the official Apple Pay page at https://www.apple.com/apple-pay/.

If you have an Android device, Windows or Mac and are registered with Google Pay, you can use this service. For more details, please visit the official Google Pay page at https://pay.google.com/about/.

For the International Orders except for US and Canada

For international orders, excluding the United States and Canada, all duties, taxes and related costs are the responsibility of the purchaser. Please contact your local customs office for the value of the customs duty incurred on your purchase.
It is the recipient's (consignee's) responsibility to ensure that the import procedures from abroad have been completed, that the required documentation (including but not limited to CITES certificate) has been provided, and that any duties/taxes/VAT incurred have been paid.
Any international packages and their contents not received by the purchaser will be deemed confiscated and may be subject to seizure or destruction.
Any fees associated with collection are the responsibility of the purchaser. Luce Jewelry lists all prices in US Dollars, Canadian Dollars, Euros and Japanese Yen.
Purchaser shall be solely responsible for any discrepancies in international monetary values due to fluctuations in currency valuations over time.

The information stored by Luce Jewelry will be used only for the purpose of speeding up the processing of your order.
We will never disclose, sell or provide the information you provide to any third party.