Why Luce Jewelry is chosen?
It's important to have a piece of jewelry that is uniquely yours to touch at all times.
A piece of jewelry with a shine that has been carefully chosen and crafted by artisans to be smooth to the touch, will make you feel special and it makes you stand out from the crowd.
Our hospitality is our top priority so that you can always shop with peace of mind, enjoy your shopping experience, and get a feeling of satisfaction that you can't get anywhere else.
Eight reasons why our customers choose us!
1.Importing the authentic products directly from Italy
We have direct contracts with authorized dealers in Italy, and our local staff is available to purchase the products according to your order.
This is why we only carry the latest products of each brand.
We have an unparalleled lineup of products from Italy, not only the latest products of the most popular brands, but also limited edition products, international exclusive products, and new collections, which are difficult to find in other stores.
If there is a piece of jewelry you have always wanted or are looking for, please feel free to contact us.
We will provide you with the items at a reasonable price, lower than the standard price.
2.Introducing European brand jewelry at affordable prices
By selling luxury brand jewelry online only, we can keep our prices down without the tenant fees and labor costs of a brick-and-mortar store.
We offer free domestic shipping and duty-free delivery to all jewelry lovers, with the intention of introducing authentic jewelry at affordable prices.
※We only deal in 100% new and genuine products.
We don't have any used or fake products, so please don't worry.
3.Reliable exchange and return guarantee
Luce Jewelry does not hold any products in stock and orders items from Italy according to the customer's order.
If you are dissatisfied with your order, such as it does not fit, is not what you expected, etc., you are entitled to an exchange or return guarantee for the item.
※Products subject to the exchange/return guarantee※.
Excludes custom-made and special ordered items; items under USD3000 are eligible.
I know it's unsettling when you can't actually hold an item in your hands!
We offer a guarantee that you can rest assured that we will be able to help you enjoy your shopping experience.
We are committed to a long-lasting relationship with you, and we are happy to assist you in your shopping experience.
4.Knowledgeable staff
'I am a size 52 on my index finger. Should I size up for layering?’
‘I would like to get my wife a pair of earrings for everyday use, do you have any suggestions?’
You've got a lot of jewelry to choose from, but you're still wondering about size and texture and all that!
Please feel free to ask our staff any questions you may have.
Our female jewelry-loving owners and staff are always ready to help you.
5.Many customer reviews
We receive daily testimonials and wonderful images of customers wearing our products.
We always receive warm words such as
‘I'm thrilled that it's more than twice as beautiful as I imagined!’
‘The store was very nice to me in response to my inquiry!’
‘I would buy from you again because of your attentiveness.’
, and so on…
The entire staff is thrilled with them.
※ Reviews and images of the wearer are only shown with the consent of the customer.
6.Persistence and careful inspection
‘I recently bought one of the hottest mail-order items and it was scratched up!’
'I was so relieved that everyone else was buying it too...'
‘The box isn't the same as the brand one!’
We often hear from our customers about problems they have had in the past.
In our shop, skilled staff and the owner of the shop personally inspects the products that arrive from overseas in detail before delivering them to our customers.
We attach an international guarantee of the brand to all products, so you can rest assured.
In the unlikely event of a problem with your item, we will take care of it at no shipping charge to you. There is no cost to the customer.
7.Prompt response to inquiries at any time
Because we are an online shop where you can't see our face in person, to our customers, our heartfelt hospitality is the most important thing.
Even if you need a response to a time-consuming overseas stock check, we will respond within 24 hours.
‘Can you make it to the birthday?’
‘I'm new to online shopping, and worried about it’
I was just curious, so let's hear it! Please feel free to contact us with any questions you may have.
For email inquiries, We are basically available all year round.
→Luce Jewelry contact form is here.
8.Unreleased products, more product lines than anywhere else
We have more products than anywhere else, and we carry more new items of each brand.
- The jewelry that has been discontinued
- Limited edition products
Please feel free to contact us if you are looking for some of them
Our staff in Italy will do their best to find the product you are looking for.
We will continue to serve you with the same warmth and hospitality as we do every day, with your smiling face in our hearts as you hold our jewelry in your hands.
Authentic jewelry that will always be there for you....
Please enjoy your shopping at Luce Jewelry
If you have any questions, please feel free to contact us any time.